Last updated: June 2025
At One Florist, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
1. What Information We Collect
When you use our website, we may collect the following types of personal data:
Name, email address, phone number
Delivery address and billing address
Payment details (processed securely by third-party platforms)
Your interactions and preferences on our website
2. How We Use Your Information
Your data is collected to:
Process and fulfill orders
Arrange delivery or pickup
Send order confirmations and updates
Improve user experience and personalize your browsing journey
Comply with legal or regulatory obligations
3. Sharing of Personal Information
We do not sell or share your personal information with third parties, except:
With delivery partners to complete your order
With payment processors to handle transactions securely
When legally required to comply with authorities
4. Data Protection
We implement industry-standard security measures to protect your data. All payments are processed securely using encrypted connections via trusted third-party payment gateways.
5. Marketing Communications
You may occasionally receive promotional emails or updates about new collections, events, or seasonal bouquets. You can opt out at any time by clicking “unsubscribe” in the email footer.
6. Use of Cookies
Our website uses cookies to improve your browsing experience, analyze traffic, and provide personalized content. You may disable cookies in your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Access & Update Your Information
If you wish to update or delete your personal information, please contact us at oneflorist.my@gmail.com.
9. Changes to This Policy
We may update this policy occasionally. Please review it regularly for changes.
📧 Contact Us
If you have any questions about this Privacy Policy or how your data is handled:
oneflorist.my@gmail.com
📍 No. 25, Jalan Kuchai Jaya 1, Taman Kuchai Jaya, 58200 Kuala Lumpur
